- Recovery House, Upminster Trading Park, Warley Street, Upminster, Essex. RM14 3PJ
- Control: 01708 225800 (opt 1) Police Impound (opt 2)
A broken-down coach or bus means stranded passengers, disrupted schedules, and pressure to get things moving fast. D&G Assist provides specialist coach and bus recovery and roadside assistance, with passenger welfare and rapid response at the centre of everything we do.
Where possible, our technicians repair coaches and buses at the roadside, minimising passenger disruption and avoiding the need for recovery altogether. When recovery is unavoidable, we coordinate this swiftly, keeping your operations team informed throughout.
Genuine pay-as-you-go cover with no annual renewal and no obligation when you call for a quote. If you do not use us, you do not pay – straightforward terms from fleet owners who understand your business.
Our strategically located depots across the Home Counties and Greater London provide rapid response on all major routes, including the M25, M11, A12, A127, M20, M2, M3, M4, and M40.
Beyond our own coverage area, our carefully selected network of professional recovery operators extends support anywhere in the UK, giving you consistent service wherever your vehicles travel.
Heavy vehicle accidents require methodical recovery preserving evidence and minimising scene disruption. Our operators work with police, fire services, and highways authorities establishing safe working areas and developing recovery strategies. We preserve accident scenes for investigation, document vehicle positions, and recover vehicles maintaining evidential integrity. Load recovery coordinates cargo transfer to alternative vehicles or proper disposal of damaged goods, following appropriate protocols for hazardous materials. Environmental protection manages fuel spills and contamination properly. Traffic management coordinates with Highways England and police for lane closures and contraflow systems.
We are fleet owners ourselves, not a call centre or management company – when you call, you speak directly to people with the knowledge and authority to help. Over 30 years of experience and IVR-qualified operators mean your passengers and vehicles are in safe hands.
