- Recovery House, Upminster Trading Park, Warley Street, Upminster, Essex. RM14 3PJ
- Control: 01708 225800 (opt 1) Police Impound (opt 2)
In logistics, a single breakdown can ripple through an entire delivery schedule. D&G Assist understands this because we operate our own fleet – we know that speed, reliability, and clear communication matter more than anything else when a vehicle goes down mid-route.
When a vehicle fails, our priority is minimising the impact on your operation. Wherever possible, our technicians repair vehicles at the roadside to avoid the delays of recovery altogether. When recovery is unavoidable, we coordinate load transfers – swapping vehicles, transhipping cargo, and returning damaged units – so your goods keep moving even if the vehicle does not.
Whether your operation runs UK routes or crosses into Europe, we provide consistent support throughout. Our own fleet covers Essex, East London, and the Home Counties, backed by a nationwide network of over 10,000 recovery assets and established European partners for cross-border operations, repatriation, and international breakdown recovery.
Tanker recovery presents unique challenges due to cargo hazards. Our ADR-certified drivers understand regulations and safety protocols for handling tankers carrying fuel, chemicals, liquefied gases, foodstuffs, and hazardous materials. Combined with IVR qualifications, our team manages complex tanker recovery situations standard operators cannot handle safely or legally, this is where our Incident Managers excel.
We are fleet owners, not a call centre or management company. When you call, you speak directly to our control team – people with the authority and knowledge to coordinate a solution immediately, without being passed between departments or waiting on hold.
Account services include direct driver contact numbers, monthly invoicing, and regular reporting on breakdown patterns across your fleet – insight that helps you address recurring issues before they cost you again. Flexible pricing suits both occasional callouts and high-volume operations.
Logistics does not stop at 5pm, and neither do we. Our manned control centre operates every hour of every day, coordinating everything from a single van breakdown to complex multi-vehicle incidents.
Over 30 years of experience, IVR-qualified operators trusted by Highways England and police forces, and a genuine understanding of what keeps a supply chain moving. We are fleet owners serving fleet owners, with straightforward solutions and no unnecessary cost layered on top.
Call 01708 225800 (Option 1) – 24/7/365 – Direct to Control
