Professional Vehicle Recovery Throughout the UK
When your vehicle cannot be driven, professional recovery becomes essential. D&G Assist provides comprehensive car and van recovery services combining rapid response, appropriate equipment for each situation, and careful handling that protects your vehicle during transport.
Every Recovery Situation Covered
Breakdown recovery handles mechanical or electrical failures requiring workshop diagnosis and repair. Accident recovery manages collision-damaged vehicles with documentation for insurance purposes and free recovery for non-fault incidents. Insurance work coordinates directly with claims handlers and assessors. Home start recovers vehicles that will not start from residential locations. Auction and purchase recovery collects vehicles from sales, dealerships, or private purchases. Seized vehicle recovery handles documentation and authority liaison for clamped or impounded vehicles. Each situation demands different approaches. We apply appropriate methods based on circumstances.
The Right Equipment for Each Job
Flatbed recovery trucks provide the safest transport method, loading vehicles completely onto flat platforms with no wheel contact, ideal for significant damage, mechanical failures, or prestige vehicles. Tilt and slide vehicles use hydraulic platforms reaching ground level for low-clearance vehicles or those with damaged wheels. Covered transporters protect classic cars, prestige vehicles, and any vehicle requiring weather and debris protection during transport. Multi-car transporters handle multiple vehicle movements efficiently. Air cushion systems provide damage-free recovery for vehicles with extensive underside damage. Off-road equipment recovers vehicles from fields, building sites, and non-paved locations.
Careful Handling Every Time
Our operators assess each vehicle before loading, documenting existing damage and determining optimal recovery methods. Loading uses manufacturer-specified lifting points and proper weight distribution. Vehicles are secured using appropriate straps, chains, and chocks. Transport is conducted considerately, avoiding harsh maneuvers that could shift loads or cause damage.
Nationwide Coverage with Local Expertise
Based in Upminster, Essex and Medway in kent, we provide rapid recovery across Essex, Kent, South & East London, and the Home Counties with detailed knowledge of local roads and traffic patterns. Our nationwide network of over 10,000 recovery assets extends consistent standards throughout the UK, essential for breakdowns occurring away from home or business locations.
Flexible Payment Options
Pay-as-you-go recovery suits occasional users with clear pricing before dispatch and no membership requirements. Credit accounts provide regular users and businesses with discounted rates, monthly invoicing, priority response, and dedicated account management. Opening accounts requires no setup fees.
Fleet Recovery Services
Businesses operating vehicle fleets receive contract manager contact numbers, account management with breakdown pattern reporting, flexible destination options including ours or your workshops or preferred garages, prioritised response for business-critical vehicles, and analysis identifying vehicles or routes with higher failure rates.
Special Vehicle Handling
Prestige and classic vehicles receive covered transport and additional loading care when requested. Modified vehicles with lowered suspensions, super low angle or wide tyres receive appropriate recovery techniques. Please inform our Central Control when booking. Electric and hybrid vehicles are handled following manufacturer guidelines with operator training on high-voltage systems. Non-runners with seized brakes or flat-spotted tyres are recovered using specialist techniques and equipment.
Difficult Location Recovery
Our operators handle multi-storey and underground car parks with height restrictions, residential driveways with limited access, building sites with rough terrain, private land with appropriate permissions, motorways following strict safety protocols, and restricted access areas requiring alternative approaches. Each location demands individual assessment and adapted techniques.
Why Choose D&G Assist?
Over thirty years of recovery experience across every conceivable situation, AA South East Operator of the Year recognition, comprehensive fleet with appropriate equipment for each scenario, IVR-qualified operators trusted by police and highways authorities, nationwide coverage through 10,000+ recovery assets, and 24/7/365 manned control with direct UK team access distinguish our service.
