Car & Van Assistance

A breakdown turns a normal day into a problem. You are stuck, perhaps in an unsafe location, with plans disrupted and time ticking away. Our Car and Van Roadside Assistance exists for one purpose: getting you moving again as quickly and safely as possible, ideally without the delay and cost of recovery.

Our mobile technicians are qualified mechanics, not just recovery drivers. They arrive with diagnostic equipment, common parts, and the skills to resolve most breakdown causes on the spot. Battery failures, flat tyres, fuel problems, minor mechanical issues – situations that seem like disasters often take minutes to fix when the right person with the right equipment arrives. When we can repair your vehicle where it sits, you continue your journey within the hour rather than spending the day arranging recovery and waiting for garage appointments.

Our service vans are mobile workshops carrying battery jump packs and replacements, tyre changing equipment and spare wheel handling gear, fuel drain equipment for misfuelling incidents, diagnostic computers that read fault codes across all major manufacturers, and the tools and parts needed for common roadside repairs. This is not basic assistance – this is professional automotive repair brought to your location.

Our own service vans operate across Essex, East London, and the Home Counties, with rapid response on major routes including the M25, M11, A12, A127, M20, M2, M3, M4, and M40. Beyond our direct coverage area, our nationwide network of over 10,000 recovery assets ensures assistance wherever you break down in the UK. The service standards remain consistent because we select our partners carefully.

Vehicle downtime costs money. A driver stranded means missed deliveries, disappointed customers, and operational chaos. Our fleet assistance service provides direct driver contact numbers for immediate help, account management with breakdown pattern analysis, preventative advice based on what we see across your fleet, and monthly invoicing that simplifies accounting. We understand business pressures because we run our own fleet – we know what matters when vehicles break down.

Call us and you speak to our UK Central Control immediately – real people who understand breakdowns and have authority to dispatch help. No menu systems, no holding, no transferring between departments. Just professionals who take your details, assess what you need, and coordinate the fastest solution. We update you with accurate arrival times and call if circumstances change. This is customer service as it should be.

We quote clearly before dispatching. Pay-as-you-go rates for occasional breakdowns, or membership packages offering discounted rates, priority response, and simplified monthly billing for regular users and businesses. What we quote is what you pay – no hidden charges discovered later.

Thirty years operating in this industry has taught us what matters during a breakdown. Speed matters, but so does doing the job properly. Communication matters – knowing when help will arrive and what is happening. Expertise matters – sending someone who can actually fix the problem rather than just identifying it. These fundamentals guide our roadside assistance service every single day.

Whether you need immediate assistance or want to discuss cover for your vehicles, we are here to help.