About Us

For over three decades, D&G Assist has provided professional vehicle recovery, repair, and transport services across Essex, the UK, and Europe. Based at Recovery House in Upminster Trading Park, we combine the capabilities of a major operator with the personal service of a family-owned business. Our motto says it all: “Big enough to cope, small enough to care.”

With more than 30 years in the industry, we have built our reputation on delivering reliable, professional service when it matters most. Our dedication to excellence earned us recognition as AA South East Operator of the Year, and we are proud members of leading industry associations including AVRO (Association of Vehicle Recovery Operators). We hold certifications to ISO 9001, PAS 43, and NHSS17 & 17B standards, ensuring our operations meet the stringent requirements for construction sites, highways work, and demanding environments. Our operators are IVR qualified and recognised by Highways England and Police Forces across the region.

Our diverse client base includes private motorists, SMEs, fleet operators, national and multinational logistics companies, emergency services (Police, Ambulance, and Fire), local authorities and councils, bus and coach operators, construction companies, insurance providers, major motoring organisations, and motorsport organisations at circuits including Brands Hatch, Silverstone, and Snetterton. This extensive experience across multiple sectors means we understand the unique requirements of each customer and deliver solutions tailored to their needs.

We operate one of the most comprehensive recovery and transport fleets in the region, including light and heavy recovery vehicles, specialist rotator recovery equipment, low-loaders for plant and machinery, multi-car transporters, covered transporters for prestige vehicles, and fully equipped mobile service vans. Our modern workshop facilities in Upminster provide complete repair and maintenance services for all vehicle types from cars to 44-tonne HGVs.

We are fleet owners ourselves, so we understand what vehicle downtime means to your operation. When you contact us, you speak directly to our UK-based team – no call centers, no automated systems. Our 24/7/365 manned Central Control ensures a real person is always available to coordinate your recovery, provide updates, and deliver the professional service you deserve. Our expertise extends beyond UK borders with regular international vehicle movements throughout Europe, coordinated by experienced office team and drivers who understand cross-border regulations and logistics.

Transparency, honesty, and professionalism guide everything we do. Whether you need emergency recovery at 3am, routine workshop services, or complex international transport operations, we deliver the same high standards that have built our reputation over three decades. We invest continuously in equipment, training, and our people to ensure we remain at the forefront of the industry.

Recovery House
Upminster Trading Park
Warley Street
Upminster
Essex
RM14 3PJ